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Delays in provisioning

Jul 27, 2022 at 10:52am UTC
Affected services
my.aldimobile.com.au/activate

Resolved
Jul 27, 2022 at 10:52am UTC

Due to an issue in downstream application in the network we are currently experiencing delays in provisioning. Our technical specialists are currently working on identifying the root cause and possible solutions.

Functions Impacted: Change MSN, Contract Suspension, Port-In, Port-Out, Reactivation of Contract, Service Activation, Service Deactivation, Service Parameter Change, SIM Change.

Outage Status : RESOLVED
Date & Time of Issue: 27/07/2022 4:20 PM AEST
Issue Restore Time: 27/07/2022 10:27 PM AEST