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Degraded

Partial network outages in NSW due to severe weather

Jan 15, 2025 at 4:00am UTC
Affected services
Service: Voice
Service: Data
Service: SMS & MMS

Resolved
Jan 21, 2025 at 10:59pm UTC

Service has now been restored.

Updated
Jan 21, 2025 at 2:54am UTC

  • Power disruptions are affecting parts of the mobile network, impacting some services in NSW.
  • Wherever safe to do so, technicians are being dispatched to priority sites
  • We apologise for any inconvenience.

For real-time updates, please continue to monitor this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Resolving
  • First reported: 15/01/2025, 15:00
  • Next update by: 22/01/2025, 14:30

Updated
Jan 20, 2025 at 3:30am UTC

  • Power disruptions are affecting parts of the mobile network, impacting some services in NSW.
  • Wherever safe to do so, technicians are being dispatched to priority sites
  • We apologise for any inconvenience.

For real-time updates, please continue to monitor this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Resolving
  • First reported: 15/01/2025, 15:00
  • Next update by: 21/01/2025, 14:30

Updated
Jan 18, 2025 at 3:29am UTC

  • Power disruptions are affecting parts of the network, impacting some services in NSW.
  • Technicians are being dispatched to priority sites, where safe to do so.
  • We apologise for any inconvenience.

For real-time updates, please continue monitoring this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Resolving
  • First reported: 15/01/2025, 15:00
  • Next update by: 19/01/2025, 14:30

Updated
Jan 16, 2025 at 9:46pm UTC

  • Power disruptions are affecting parts of the network, impacting some services in NSW.
  • Technicians are being dispatched to priority sites, where safe to do so.
  • We apologise for any inconvenience.

For real-time updates, please continue monitoring this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Fixing
  • First reported: 15/01/2025, 15:00
  • Next update by: 17/01/2025, 17:00

Updated
Jan 16, 2025 at 3:15pm UTC

  • Power disruptions are affecting parts of the network, impacting some services in NSW.
  • Technicians are being dispatched to priority sites, where safe to do so.
  • We apologise for any inconvenience.

For real-time updates, please continue monitoring this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Fixing
  • First reported: 15/01/2025, 15:00
  • Next update: 17/01/2025, 08:15

Updated
Jan 16, 2025 at 9:15am UTC

  • Due to severe weather, network outages are affecting some services in NSW.
  • Power technicians are being dispatched to priority sites where safe to do so.
  • We apologise for any inconvenience caused.

For real-time updates, please continue monitoring this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Investigating
  • Date & time of issue: 15/01/2025, 15:00
  • Next update: 17/01/2025, 02:15

Created
Jan 15, 2025 at 4:00am UTC

  • Due to severe weather, network outages are affecting some services in NSW.
  • Our Response Team is working to identify the issue.
  • We apologise for any inconvenience caused.

For real-time updates, please continue monitoring this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Investigating
  • Date & time of issue: 15/01/2025, 15:00
  • Next update: 16/01/2025, 16:15