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Voicemail PIN reset issues

May 10, 2022 at 1:59am UTC
Affected services
Service: Voice

Resolved
May 10, 2022 at 1:59am UTC

Outage Description:
We have received reports of some users having issues resetting their PIN. This is only impacting those end users who have configured their mailbox to require PIN access and have forgotten their original PIN.

A fix has been scheduled to be deployed on 11/05/2022.

Outage Status: OPEN

Date & Time of Outage: 10/05/2022 – 11:35 AEST
Date & Time of Resolution: 11/05/2022 – 12:15 AEST