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App and MyALDImobile account login issues

May 16, 2022 at 11:30pm UTC
Affected services
my.aldimobile.com.au/login

Resolved
May 16, 2022 at 11:30pm UTC

Outage Description:
An overnight update caused App and MyALDImobile account log in attempts to fail and accounts to be locked out.

Outage Status: RESOLVED
Log ins have been restored at my.aldimobile.com.au and the app is now working as expected. If you continue to experience issues with the app please clear data or reinstall.

Date & Time of Outage: 17/05/2022 – 09:00 AEST
Date & Time of Resolution: 17/05/2022 – 13:00 AEST