Previous incidents

January 2026
Jan 29, 2026
1 incident

Some older Apple devices experiencing network connection issues

Degraded

Resolved Jan 29, 2026 at 7:03am UTC

A carrier settings update is now available to all impacted iPhone devices. Once installed, your iPhone device will be able to connect to the network as normal.

To install the update, follow these instructions:

• Connect your impacted iPhone to Wi-Fi
• Tap Settings > General > About
• Accept the carrier settings update by tapping “OK”
• Confirm the update installed by going to Settings > General > About and make sure it says “Telstra 54.1” next to Service Provider
• If the Service Provider v...

1 previous update
December 2025
Dec 05, 2025
1 incident

my.aldimobile.com.au/login, my.aldimobile.com.au/admin, and 3 other services ...

Downtime

Resolved Dec 6, 2025 at 1:47am UTC

my.aldimobile.com.au/login recovered.

14 previous updates
Dec 03, 2025
1 incident

my.aldimobile.com.au/login, my.aldimobile.com.au/activate, and 1 other servic...

Downtime

Resolved Dec 2, 2025 at 4:42pm UTC

my.aldimobile.com.au/admin recovered.

4 previous updates
November 2025
Nov 27, 2025
1 incident

my.aldimobile.com.au/login, my.aldimobile.com.au/activate, and 1 other servic...

Downtime

Resolved Nov 26, 2025 at 2:37pm UTC

my.aldimobile.com.au/login recovered.

3 previous updates