Maintenance
System maintenance | Reference no. 24344
Resolved Jul 6, 2022 at 4:30pm UTC
We need to do some maintenance work as part of our ongoing commitment to improving our systems.
Functions Impacted:
Balance Checks, Change MSN, Contract Suspension, EDR CDR transfer, Plan Change, Port-In, Port-Out, Rate Plan Change, Reactivation of Contract, Service Activation, Service Deactivation, Service Parameter Change, Sim Change, Top Up
Description: We are performing a maintenance activity due to which WME API services will not be available including provisioning and recharging,...
System maintenance
Resolved Jul 27, 2022 at 1:00pm UTC
We are performing a maintenance activity. During this activity there is a chance that some services may be impacted and not available until the completion of the maintenance window.
Maintenance period:
• 23:00, July 27 - 06:00, July 28 (AEST)
Functions affected:
• Balance checks
• Change MSN
• Contract Suspension
• Port-In, Port-Out
• Rate Plan Change
• Contract Reactivation
• Service Activation/Deactivation
• Service Parameter Change
• SIM Change
• Top Up
System maintenance
Resolved Jul 28, 2022 at 1:00pm UTC
We're performing a maintenance activity to ensure the stability of our platforms. During the indicated maintenance window, there will be a brief disruption to mobile data, SMS and MMS traffic as online charging requests are re-routed in the network. Voice traffic will not be impacted.
Maintenance period:
• 23:00, July 28 - 05:00, July 29 (AEST)
Functions affected:
• Mobile data sessions may experience a disruption
• Initial attempt to send a SMS or MMS may fail
System maintenance | Reference no. 24380
Resolved Sep 5, 2022 at 5:00pm UTC
We need to do some maintenance work as part of our ongoing commitment to improving our systems.
Functions Impacted:
Balance Checks, Change MSN, Contract Suspension, EDR CDR transfer, Plan Change, Port-In, Port-Out, Rate Plan Change, Reactivation of Contract, Service Activation, Service Deactivation, Service Parameter Change, Sim Change, Top Up
Description: We are performing a maintenance activity due to which WME API services will not be available including provisioning and recharging,...
System maintenance | Reference no. 24381
Resolved Sep 6, 2022 at 2:50pm UTC
We need to do some maintenance work as part of our ongoing commitment to improving our systems.
Functions Impacted: Data, Voice
Description: During the indicated maintenance window there will be a brief disruption to voice and mobile data traffic as online charging requests are rerouted in the network.
Impact: Disruption to Service
End User Impact: 25% of voice calls that have exceeded 4 minutes in call duration may be prematurely disconnected. An attempt to immediately reconnect the ca...
System maintenance | Reference no. 24382
Resolved Sep 7, 2022 at 3:40pm UTC
We need to do some maintenance work as part of our ongoing commitment to improving our systems.
Functions Impacted: Data, Voice
Description: During the indicated maintenance window there will be a brief disruption to end users voice and mobile data traffic as online charging requests are re-routed in the network.
Impact: Potential Disruption
End User Impact: 25% of voice calls originated by WME customers that have exceeded 4 minutes in call duration may be prematurely disconnect...
System maintenance | Reference no. 24383
Resolved Sep 8, 2022 at 2:50pm UTC
We need to do some maintenance work as part of our ongoing commitment to improving our systems.
Functions Impacted: Data, Voice
Description: During the indicated maintenance window there will be a brief disruption to end users voice and mobile data traffic as online charging requests are re-routed in the network.
Impact: Potential Disruption
End User Impact: 25% of voice calls originated by WME customers that have exceeded 4 minutes in call duration may be prematurely disconnected...
System maintenance | Reference no. 24379
Resolved Sep 13, 2022 at 3:40pm UTC
We need to do some maintenance work as part of our ongoing commitment to improving our systems.
Functions Impacted: Data, Voice
Description: During the indicated maintenance window there will be a brief disruption to end users voice and mobile data traffic as online charging requests are re-routed in the network.
Impact: Potential Disruption
End User Impact: 25% of voice calls originated by WME customers that have exceeded 4 minutes in call duration may be prematurely disconnected...
System maintenance | Reference no. 24385
Resolved Sep 26, 2022 at 5:00pm UTC
We need to do some maintenance work as part of our ongoing commitment to improving our systems.
Functions Impacted:
Balance Checks, Change MSN, Plan Change, Port-In, Port-Out, Rate Plan Change, Reactivation of Contract, Service Activation, Service Deactivation, Service Parameter Change, Sim Change, Top Up
Impact: Disruption to Service
End User Impact: There is a potential for services to be impacted during this planned maintenance window. There will be no impacts to customers being ...
System maintenance | Reference no. 24390
Resolved Sep 28, 2022 at 2:50pm UTC
We need to do some maintenance work as part of our ongoing commitment to improving our systems.
Functions Impacted: Data, Voice
Description: During the indicated maintenance window there will be a brief disruption to voice and mobile data traffic as online charging requests are rerouted in the network.
Impact: Disruption to Service
End User Impact: 25% of voice calls that have exceeded 4 minutes in call duration may be prematurely disconnected. An attempt to immediately reconnect ...